Copado incident

Intermittent Unexpected Job Executions

Resolved after 22 hours 34 minutes, affecting CICD and CICD and 1 more, on August 27, 2026.

resolved Aug 28, 2026, 07:21 AM UTC

We have confirmed that the root cause of this issue is a known Salesforce product bug. Salesforce is actively working on a fix and is currently planning to make it available as an Early Release. Details can be found here: https://help.salesforce.com/s/issue?id=a02g7000007hHG5AAM We are marking this incident as resolved.

Started
Aug 27, 2026, 08:46 AM UTC
Resolved
Aug 28, 2026, 07:21 AM UTC
Duration
22h 34m
Detected by Pingoru
Aug 27, 2026, 08:46 AM UTC

Affected components

CICDCICDCICD

Update timeline

  1. investigating Aug 27, 2026, 08:46 AM UTC

    We are currently investigating reports from a small number of customers regarding unexpected job executions. Our team is actively reviewing the behavior and working to better understand the issue. While we are currently investigating this, please feel free to open a case through our Success Community if you are experiencing any related issues.

  2. investigating Aug 27, 2026, 12:25 PM UTC

    We are still actively investigating this issue and working toward a resolution. We will update this status with more information as it becomes available.

  3. monitoring Aug 28, 2026, 06:12 AM UTC

    We are no longer receiving reports of unexpected job executions. We are working with Salesforce to determine the root cause and will continue to monitor for any recurrence.

  4. resolved Aug 28, 2026, 07:21 AM UTC

    We have confirmed that the root cause of this issue is a known Salesforce product bug. Salesforce is actively working on a fix and is currently planning to make it available as an Early Release. Details can be found here: https://help.salesforce.com/s/issue?id=a02g7000007hHG5AAM We are marking this incident as resolved.

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