Copado incident

Copado API authentication failed. Server response was: 401

Resolved after 7 hours 52 minutes, affecting CICD and Data Deploy Service, on August 21, 2026.

resolved Aug 22, 2026, 02:16 AM UTC

We have determined that there were no additional occurrences in the last hour. This incident has been resolved.

Started
Aug 21, 2026, 06:24 PM UTC
Resolved
Aug 22, 2026, 02:16 AM UTC
Duration
7h 52m
Detected by Pingoru
Aug 21, 2026, 06:24 PM UTC

Affected components

CICDData Deploy Service

Update timeline

  1. investigating Aug 21, 2026, 06:24 PM UTC

    We are currently tracking Salesforce service degradation impacting org authentication and Copado deployments. We are monitoring the situation closely and will provide further updates as they become available. Check status.salesforce.com for additional details.

  2. monitoring Aug 21, 2026, 09:57 PM UTC

    The Salesforce degradation invalidated active Refresh Tokens, causing Copado jobs to lose access to their connected orgs. To restore functionality, please perform the following steps: 1. Re-authenticate your Copado user credentials to generate new, valid refresh tokens. 2. Retry any failed Copado jobs. If you continue to experience any issues after re-authenticating, please reach out to our support team for assistance.

  3. resolved Aug 22, 2026, 02:16 AM UTC

    We have determined that there were no additional occurrences in the last hour. This incident has been resolved.

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