Convercent incident

IM-843 Issue Manager and Disclosure Manager Loading Issues

Resolved after 1 hour 35 minutes, affecting EU Production, on November 21, 2024.

resolved Nov 21, 2024, 03:10 PM UTC

Corrective actions have been deployed and after a period of monitoring, we can confirm the resolution of this incident.

Started
Nov 21, 2024, 01:35 PM UTC
Resolved
Nov 21, 2024, 03:10 PM UTC
Duration
1h 35m
Detected by Pingoru
Nov 21, 2024, 01:35 PM UTC

Affected components

EU Production

Update timeline

  1. investigating Nov 21, 2024, 01:35 PM UTC

    Users may be unable to load the Issue Manager or Disclosure Manager within the Convercent platform. The impact is specific to customers hosted on the Prod-EU environment. We’re investigating the issue and will provide an update as soon as possible.

  2. resolved Nov 21, 2024, 03:10 PM UTC

    Corrective actions have been deployed and after a period of monitoring, we can confirm the resolution of this incident.

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