Convercent incident

Reporting Service Data Refresh Delay

Resolved after 9 days 6 hours, affecting Reporting and Reporting and 1 more, on August 25, 2026.

investigating Sep 03, 2026, 09:14 PM UTC

We are continuing to investigate this issue.

Started
Aug 25, 2026, 03:05 PM UTC
Resolved
Sep 03, 2026, 09:14 PM UTC
Duration
9d 6h
Detected by Pingoru
Aug 25, 2026, 03:05 PM UTC

Affected components

ReportingReportingReportingReporting

Update timeline

  1. investigating Aug 25, 2026, 03:05 PM UTC

    We are experiencing a delay with the Convercent Insights Reporting Service data refresh. The reporting service is accessible, but reporting data will be stale until we restore the refresh cycle. We will update this page as soon as the data refresh is restored.

  2. investigating Sep 03, 2026, 09:14 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 03, 2026, 09:14 PM UTC

    This incident has been resolved.

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