Convercent incident
IM-850 Issue Manager and Disclosure Manager Loading Issues
Resolved after 2 hours 10 minutes, affecting EU Production, on November 25, 2024.
Corrective actions have been deployed and after a period of monitoring, we can confirm the resolution of this incident.
Affected components
Update timeline
- investigating Nov 25, 2024, 10:03 AM UTC
Users may be unable to load the Issue Manager or Disclosure Manager within the Convercent platform. The impact is specific to customers hosted on the Prod-EU environment. We’re investigating the issue and will provide an update as soon as possible.
- identified Nov 25, 2024, 11:20 AM UTC
Our engineering teams are actively working with Microsoft Support to resolve the issue. Additional updates will be shared as progress is made.
- resolved Nov 25, 2024, 12:13 PM UTC
Corrective actions have been deployed and after a period of monitoring, we can confirm the resolution of this incident.
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