Convercent incident
IM-890 Issue Manager and Disclosure Manager Loading Issues
Resolved after 3 hours 39 minutes, affecting EU Production, on December 11, 2024.
Corrective actions have been deployed and after a period of monitoring, we've confirmed the resolution of this incident. If you are still experiencing issues, please contact our support teams quoting IM-890. Root cause analysis investigations have been initiated and an RCA will be provided.
Affected components
Update timeline
- investigating Dec 11, 2024, 12:56 PM UTC
Users may be unable to load the Issue Manager or Disclosure Manager within the Convercent platform. The impact is specific to customers hosted on the Prod-EU environment. We’re investigating the issue and will provide an update as soon as possible.
- resolved Dec 11, 2024, 04:36 PM UTC
Corrective actions have been deployed and after a period of monitoring, we've confirmed the resolution of this incident. If you are still experiencing issues, please contact our support teams quoting IM-890. Root cause analysis investigations have been initiated and an RCA will be provided.
Your product runs on more than Convercent
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services