Resolved after 21 minutes, affecting EU Production and US Production, on February 6, 2025.
Corrective actions have been deployed and after a period of monitoring, we've confirmed the resolution of this incident. If you are still experiencing issues, please contact our support teams quoting IM-949.
Affected components
Update timeline
- identified Feb 06, 2025, 08:35 PM UTC
We are aware of an issue that is preventing users from accessing SFTP functionality in both the EU and US Production environments. This may impact the ability to transfer files, automate data exchanges, or integrate with external systems relying on SFTP connections. Our teams are actively investigating the issue, and we will provide further updates as soon as more information becomes available.
- resolved Feb 06, 2025, 08:56 PM UTC
Corrective actions have been deployed and after a period of monitoring, we've confirmed the resolution of this incident. If you are still experiencing issues, please contact our support teams quoting IM-949.
Your product runs on more than Convercent
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services