Resolved after 45 minutes, on July 9, 2025.
The updates have resolved the issue. We will continue to monitor the status to ensure everything is working optimally.
Update timeline
- investigating Jul 09, 2025, 02:23 PM UTC
Some users may receive a notification that their session has been disconnected due to inactivity while working in their ControlUp for Compliance console. We are currently looking into the issue.
- identified Jul 09, 2025, 02:37 PM UTC
We have identified the root cause of the issue and are implementing corrective measures to restore optimal service performance.
- monitoring Jul 09, 2025, 02:52 PM UTC
The updates have resolved the issue. We will continue to monitor the status to ensure everything is working optimally.
- resolved Jul 09, 2025, 03:08 PM UTC
This incident has been resolved.
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