ControlUp experienced a major incident on September 22, 2026 affecting EMEA Region, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
EMEA Region
Update timeline
- investigating Sep 22, 2026, 11:33 AM UTC
We are currently investigating an issue impacting some EU organizations, preventing standard logins. Users are presented with a "Network problem" error message. Updates will be provided as we learn more.
- monitoring Sep 22, 2026, 11:39 AM UTC
We identified the issue, and a fix was implemented. We are monitoring the results and will provide another update when the incident has been confirmed as resolved.
- resolved Sep 22, 2026, 11:56 AM UTC
This incident has been resolved, and performance is back to normal operation.