Resolved after 45 minutes, affecting US Region and EMEA Region and 1 more, on July 29, 2025.
The fix has been deployed, and delayed reports have been re-generated and delivered.
Affected components
US RegionEMEA RegionAPAC Region
Update timeline
- investigating Jul 29, 2025, 12:12 PM UTC
We are currently investigating an issue where ControlUp for VDI automated reports are not being delivered.
- identified Jul 29, 2025, 12:51 PM UTC
The issue has been identified and a fix is being applied. Once deployed, all reports for the last few days will be sent to recipients.
- monitoring Jul 29, 2025, 12:55 PM UTC
The fix has been deployed, and delayed reports have been re-generated and delivered.
- resolved Jul 29, 2025, 12:57 PM UTC
This incident has been resolved.
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