ControlUp incident
User Activity & App Trend VDI Reporting Degraded Performance
Minor Vendor's status page →
Resolved after 5 hours 37 minutes, affecting US Region, on September 25, 2025.
The VDI reporting process is functioning without further issue and performing within normal ranges.
Affected components
US Region
Update timeline
- investigating Sep 25, 2025, 02:43 PM UTC
We are investigating some degraded performance on VDI User Activity and App Trends Reporting for a subset of customers.
- monitoring Sep 25, 2025, 04:36 PM UTC
We have identified the issue, implemented a hotfix, and the two VDI reports are operational for affected users. We are monitoring the hotfix to verify stability.
- resolved Sep 25, 2025, 08:20 PM UTC
The VDI reporting process is functioning without further issue and performing within normal ranges.
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