Connex Ecommerce incident

Login page offline during website update

Minor Vendor's status page →

Resolved after 25 minutes, affecting Connex for QuickBooks - Desktop Users and Connex for QuickBooks - QuickBooks Online Users, on May 21, 2025.

identified May 21, 2025, 11:56 AM UTC

We are updating Connex for QuickBooks this morning and our login page is offline. Syncing will resume normally. We will fix soon.

Started
May 21, 2025, 11:56 AM UTC
Resolved
May 21, 2025, 12:22 PM UTC
Duration
25m
Detected by Pingoru
May 21, 2025, 11:56 AM UTC

Affected components

Connex for QuickBooks - Desktop UsersConnex for QuickBooks - QuickBooks Online Users

Update timeline

  1. identified May 21, 2025, 11:56 AM UTC

    We are updating Connex for QuickBooks this morning and our login page is offline. Syncing will resume normally. We will fix soon.

  2. resolved May 21, 2025, 12:22 PM UTC

    This incident has been resolved.

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