Resolved after 1 day 4 hours, affecting Connex for QuickBooks - Desktop Users, on June 10, 2025.
We updated our inventory sync to improve reliability and speed. Changes will sync to our database, then to your site. This will cause a short delay of 5 - 10 minutes, after the web connector runs. You should have a task under settings > scheduled tasks called inventory. Items will appear under pending order > pending inventory under settings. Please let us know if your inventory fails to sync by end of day.
Affected components
Update timeline
- identified Jun 10, 2025, 11:39 AM UTC
We updated our inventory sync to improve reliability and speed. Changes will sync to our database, then to your site. This will cause a short delay of 5 - 10 minutes, after the web connector runs. You should have a task under settings > scheduled tasks called inventory. Items will appear under pending order > pending inventory under settings. Please let us know if your inventory fails to sync by end of day.
- resolved Jun 11, 2025, 04:31 PM UTC
This incident has been resolved.
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