Connex Ecommerce incident

Cannot sync from QB Enterprise to ShipStation

Resolved after 2 hours 6 minutes, on March 17, 2026.

monitoring Mar 17, 2026, 05:34 PM UTC

We have implemented a fix. Sales should start syncing after 2 30 pm EST. Please go to the Connex dashboard and run a manual sync.

Started
Mar 17, 2026, 05:34 PM UTC
Resolved
Mar 17, 2026, 07:41 PM UTC
Duration
2h 6m
Detected by Pingoru
Mar 17, 2026, 05:34 PM UTC

Update timeline

  1. monitoring Mar 17, 2026, 05:34 PM UTC

    We have implemented a fix. Sales should start syncing after 2 30 pm EST. Please go to the Connex dashboard and run a manual sync.

  2. resolved Mar 17, 2026, 07:41 PM UTC

    This incident has been resolved.

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