Connex Ecommerce incident
Silver and Bronze Users Manual Sync by Order Number
Notice Vendor's status page →
Resolved after 4 days 4 hours, on April 10, 2026.
We are continuing to monitor for any further issues.
Update timeline
- monitoring Apr 10, 2026, 05:29 PM UTC
When running a manual sync to QuickBooks, use the dates only. Do not enter order numbers. If you enter order numbers, go to misc settings here > https://app.connexecommerce.com/settings/order/advance. Clear the order number field and click save, after syncing. We will fix the issue next week.
- monitoring Apr 10, 2026, 05:30 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 14, 2026, 09:35 PM UTC
This incident has been resolved.
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