Connex Ecommerce incident

Bronze and Silver QuickBooks Online Users Cannot Create Refunds

Resolved after 1 day 2 hours, affecting Connex for QuickBooks - QuickBooks Online Users, on April 27, 2026.

identified Apr 27, 2026, 03:02 PM UTC

We will publish a fix on Tuesday.

Started
Apr 27, 2026, 03:02 PM UTC
Resolved
Apr 28, 2026, 05:12 PM UTC
Duration
1d 2h
Detected by Pingoru
Apr 27, 2026, 03:02 PM UTC

Affected components

Connex for QuickBooks - QuickBooks Online Users

Update timeline

  1. identified Apr 27, 2026, 03:02 PM UTC

    We will publish a fix on Tuesday.

  2. resolved Apr 28, 2026, 05:12 PM UTC

    This incident has been resolved.

Your product runs on more than Connex Ecommerce

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →