Connex Ecommerce incident

Gold Users - QuickBooks Online Update

Resolved after 13 days, affecting Connex for QuickBooks - QuickBooks Online Users, on May 5, 2026.

monitoring May 05, 2026, 04:53 PM UTC

We have updated our gold QuickBooks Online customers sync. Please open a support ticket if there are technical issues.

Started
May 05, 2026, 04:53 PM UTC
Resolved
May 18, 2026, 05:12 PM UTC
Duration
13d
Detected by Pingoru
May 05, 2026, 04:53 PM UTC

Affected components

Connex for QuickBooks - QuickBooks Online Users

Update timeline

  1. monitoring May 05, 2026, 04:53 PM UTC

    We have updated our gold QuickBooks Online customers sync. Please open a support ticket if there are technical issues.

  2. resolved May 18, 2026, 05:12 PM UTC

    This incident has been resolved.

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