ConnectWise incident

Delay in Platform Ticketing to PSA

Minor Resolved View vendor source →

ConnectWise experienced a minor incident on October 5, 2026 affecting PSA and x360Sync (x360Sync — North America), lasting 3h 51m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2026, 03:19 PM UTC
Resolved
Oct 05, 2026, 07:11 PM UTC
Duration
3h 51m
Detected by Pingoru
Oct 05, 2026, 03:19 PM UTC

Affected components

PSAx360Sync (x360Sync — North America)

Update timeline

  1. investigating Oct 05, 2026, 03:19 PM UTC

    We are actively investigating reports of delays in syncing Tickets to and from Platform ticketing to PSA for North American partners.