Computop incident

Service Degradation Notification – Mailserver

Resolved after 1 hour 7 minutes, affecting Mailserver, on October 15, 2026.

resolved Oct 15, 2026, 04:02 PM UTC

Dear Customer, Our monitoring indicates that the affected service is operating as expected again. Kind regards, Computop Client Implementation and Operations Always stay tuned - https://computop.statuspage.io ____________________________________ Computop Paygate GmbH Schwarzenbergstraße 4 96050 Bamberg, GERMANY Phone: +49 951 980 0939 Email: [email protected] Web: www.computop.com Managing Directors: Kenneth M. Overgaard-Nielsen, Thomas Egglseder Bamberg Local Court: HRB 7006

Started
Oct 15, 2026, 02:55 PM UTC
Resolved
Oct 15, 2026, 04:02 PM UTC
Duration
1h 7m
Detected by Pingoru
Oct 15, 2026, 02:55 PM UTC

Affected components

Mailserver

Update timeline

  1. investigating Oct 15, 2026, 02:55 PM UTC

    Dear Customer, We are currently experiencing a service degradation and are actively investigating the cause. Our technical teams are working to restore normal service as quickly as possible. We will keep you informed and provide further updates as soon as new information becomes available. Kind regards, Computop Client Implementation and Operations Always stay tuned - https://computop.statuspage.io ____________________________________ Computop Paygate GmbH Schwarzenbergstraße 4 96050 Bamberg, GERMANY Phone: +49 951 980 0939 Email: [email protected] Web: www.computop.com Managing Directors: Kenneth M. Overgaard-Nielsen, Thomas Egglseder Bamberg Local Court: HRB 7006

  2. resolved Oct 15, 2026, 04:02 PM UTC

    Dear Customer, Our monitoring indicates that the affected service is operating as expected again. Kind regards, Computop Client Implementation and Operations Always stay tuned - https://computop.statuspage.io ____________________________________ Computop Paygate GmbH Schwarzenbergstraße 4 96050 Bamberg, GERMANY Phone: +49 951 980 0939 Email: [email protected] Web: www.computop.com Managing Directors: Kenneth M. Overgaard-Nielsen, Thomas Egglseder Bamberg Local Court: HRB 7006

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