Resolved after 21 hours 48 minutes, affecting Cohesity Cloud Services Portal and Identity Management, on April 30, 2026.
A fix has been rolled out for this issue, and our internal monitoring indicates that all login issues have been resolved.
Affected components
Update timeline
- investigating Apr 30, 2026, 06:32 PM UTC
We want to let our customers know that we are currently working on an intermittent issue with logging into Helios via SSO integration. We are actively working to resolve the problem and will keep you updated on our progress.
- identified Apr 30, 2026, 09:57 PM UTC
The issue has been identified and a fix is being implemented.
- resolved May 01, 2026, 04:20 PM UTC
A fix has been rolled out for this issue, and our internal monitoring indicates that all login issues have been resolved.
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