Resolved after 3 hours 49 minutes, affecting Cohesity Cloud Services Portal, on September 30, 2026.
A fix has been implemented and we are monitoring the results
Affected components
Update timeline
- investigating Sep 30, 2026, 03:32 PM UTC
We are investigating an issue affecting the Helios management console. Some customers may experience errors, slow page loads, or difficulty accessing certain UI features. Backup and recovery operations already running on your clusters are not expected to be affected. Our engineering team is actively working to identify the cause. There is no need to open a support case at this time; we will post updates here as more information becomes available.
- identified Sep 30, 2026, 04:14 PM UTC
The issue has been identified and team is working on implementing the fix.
- monitoring Sep 30, 2026, 05:32 PM UTC
A fix has been implemented and we are monitoring the results
- resolved Sep 30, 2026, 07:22 PM UTC
This incident has been resolved.
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