Cohesity incident
Intermittent delays in job updates of Activity page on Helios
Resolved after 5 hours 56 minutes, affecting Cohesity Cloud Services Portal, on January 2, 2025.
We want to let our customers know that on Jan 2nd 2025 we identified delays in processing the data on the backend between 5 AM PST to 10 AM PST. As a result of this, we observed the activity page not reflecting the latest information during the time mentioned above. We have addressed this issue and all the functions have been restored to a healthy state.
Affected components
Update timeline
- investigating Jan 02, 2025, 12:24 PM UTC
Our users may experience intermittent delays in seeing latest job updates in "Activity page". The team has identified the issue and is testing a fix.
- resolved Jan 02, 2025, 06:20 PM UTC
We want to let our customers know that on Jan 2nd 2025 we identified delays in processing the data on the backend between 5 AM PST to 10 AM PST. As a result of this, we observed the activity page not reflecting the latest information during the time mentioned above. We have addressed this issue and all the functions have been restored to a healthy state.
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