Coconut Software incident

US Prod Analytics Delay

Resolved after 2 hours 7 minutes, affecting Application, on February 10, 2025.

identified Feb 10, 2025, 03:54 PM UTC

We're experiencing an issue with platform analytics. Data will be unavailable for approximately two hours while our team implements a fix. Once the fix has been implemented, data will become available again. No data will be lost during this time. We will provide an update if this timeline changes.

Started
Feb 10, 2025, 03:54 PM UTC
Resolved
Feb 10, 2025, 06:01 PM UTC
Duration
2h 7m
Detected by Pingoru
Feb 10, 2025, 03:54 PM UTC

Affected components

Application

Update timeline

  1. identified Feb 10, 2025, 03:54 PM UTC

    We're experiencing an issue with platform analytics. Data will be unavailable for approximately two hours while our team implements a fix. Once the fix has been implemented, data will become available again. No data will be lost during this time. We will provide an update if this timeline changes.

  2. resolved Feb 10, 2025, 06:01 PM UTC

    This incident has been resolved. All data is now up to date.

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