Coconut Software incident
API Developer Documentation Temporarily Unavailable
Resolved after 1 day 1 hour, affecting Technical Support, on October 21, 2026.
Security updates to the API developer documentation website’s hosting platform are complete, and access to the API developer documentation has been restored. Coconut APIs, endpoints, and integrations remained fully operational throughout. Thank you for your patience while we completed this work.
Affected components
Update timeline
- identified Oct 21, 2026, 04:57 PM UTC
Our API developer documentation website is temporarily unavailable while we apply security updates to its hosting platform. Please Note: This maintenance strictly affects access to the documentation site itself. All Coconut APIs, endpoints, and integrations remain fully operational and unaffected. Our team is working to complete these updates as quickly as possible. We will share a follow-up notification once full access to the documentation has been restored. We apologise for any inconvenience and appreciate your patience.
- monitoring Oct 21, 2026, 11:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 22, 2026, 06:29 PM UTC
Security updates to the API developer documentation website’s hosting platform are complete, and access to the API developer documentation has been restored. Coconut APIs, endpoints, and integrations remained fully operational throughout. Thank you for your patience while we completed this work.
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