Coconut Software incident

Google Cloud Services Disruption

Resolved after 17 hours 53 minutes, affecting Appointment Scheduling and GSuite and 1 more, on June 12, 2025.

monitoring Jun 12, 2025, 07:34 PM UTC

Google services continue to be impacted - users may intermittently see font or other visual changes in Client View, and video links may not populate in Coconut Connect. We are continuing to monitor the situation and any impacts to Coconut services.

Started
Jun 12, 2025, 07:02 PM UTC
Resolved
Jun 13, 2025, 12:55 PM UTC
Duration
17h 53m
Detected by Pingoru
Jun 12, 2025, 07:02 PM UTC

Affected components

Appointment SchedulingGSuiteCoconut ConnectLogin & SSO

Update timeline

  1. monitoring Jun 12, 2025, 07:02 PM UTC

    We're aware of an issue with Google Cloud Services that may be intermittently impacting Google services within Coconut, including SSO and GSuite services. We're closely monitoring the issue and will update this space as more information becomes available.

  2. monitoring Jun 12, 2025, 07:34 PM UTC

    Google services continue to be impacted - users may intermittently see font or other visual changes in Client View, and video links may not populate in Coconut Connect. We are continuing to monitor the situation and any impacts to Coconut services.

  3. resolved Jun 13, 2025, 12:55 PM UTC

    This incident has been resolved.

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