CM.com incident

CM Platform - Verification Email delivery issues.

Minor Resolved View vendor source →

CM.com experienced a minor incident on September 8, 2026 affecting Platform Apps and Email Campaigns, lasting 1d 6h. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2026, 12:22 PM UTC
Resolved
Sep 09, 2026, 06:50 PM UTC
Duration
1d 6h
Detected by Pingoru
Sep 08, 2026, 12:22 PM UTC

Affected components

Platform AppsEmail Campaigns

Update timeline

  1. investigating Sep 08, 2026, 12:22 PM UTC

    We are currently investigating an issue affecting the delivery of login and verification emails for the CM Platform. As a result, some users may be unable to receive the necessary emails to complete the login process.

  2. monitoring Sep 08, 2026, 01:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 08, 2026, 02:11 PM UTC

    We are still observing a queue towards certain email providers. Until the queue is processed delays are possible.

  4. resolved Sep 09, 2026, 06:50 PM UTC

    This incident has been resolved.