Resolved after 11 hours 12 minutes, affecting Cluvio Web Application (EU) and Cluvio Web Application (US), on February 10, 2026.
The issue has been resolved by AWS.
Affected components
Update timeline
- identified Feb 10, 2026, 09:51 PM UTC
We are tracking intermittent issues accessing Cluvio web app and embeds, showing DNS resolution errors. The root cause seems to be ongoing AWS Route53 issue: https://health.aws.amazon.com/health/status We continue to monitor the situation, the impact so far seems to be limited and intermittent.
- monitoring Feb 10, 2026, 10:02 PM UTC
From out server logs we observe only a small fraction of users being impacted. AWS just provided an update on the issue recovery: Feb 10 1:58 PM PST We can confirm significant recovery for the DNS resolution errors for Cloudfront distributions. Customers are still experiencing delays propagating changes to Cloudfront distributions. We continue to work toward full recovery and will provide additional information in the next 30-60 minutes.
- monitoring Feb 11, 2026, 09:01 AM UTC
The issue has been resolved by AWS.
- resolved Feb 11, 2026, 09:03 AM UTC
This incident has been resolved.
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