Cloudsmith incident

Errors affecting API and web requests

Resolved after 1 hour 44 minutes, on August 5, 2026.

resolved Aug 05, 2026, 06:11 PM UTC

No further impact to API or Web applications outside of the 1 minute window

Started
Aug 05, 2026, 04:26 PM UTC
Resolved
Aug 05, 2026, 06:11 PM UTC
Duration
1h 44m
Detected by Pingoru
Aug 05, 2026, 04:26 PM UTC

Update timeline

  1. investigating Aug 05, 2026, 04:26 PM UTC

    We are investigating reports of intermittent 500 errors affecting API and web requests across all regions, starting from approximately 17:14 UTC and finishing at 17:15 UTC (Approx 31 seconds impact), related to Database connection exhaustion. We detected a small number of errors across millions of successful requests in the window. The team is investigating the cause

  2. investigating Aug 05, 2026, 04:28 PM UTC

    Impact has been confirmed as ended. The engineering team is investigating & monitoring.

  3. resolved Aug 05, 2026, 06:11 PM UTC

    No further impact to API or Web applications outside of the 1 minute window

  4. resolved Aug 05, 2026, 06:11 PM UTC

    No further impact to API or Web applications outside of the 1 minute window

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