Resolved after 2 hours 6 minutes, affecting Core (Package Downloads), on July 16, 2026.
We have confirmed the cause of elevated latency for Python package downloads across the US West & EU West regions. The Engineering team has released a change internally and we're monitoring the service to confirm continued stability.
Other major vendors with incidents that started within 30 minutes of this one
Amazon Web Services Outage Amazon CloudFront: [RESOLVED] Increased 5xx ErrorsAffected components
Update timeline
- investigating Jul 16, 2026, 09:04 AM UTC
We are currently investigating elevated latency for Python package downloads across the US West & EU West regions. Users may experience slow request times or timeouts when downloading packages. Our engineering team is actively investigating, and we'll update the status accordingly.
- investigating Jul 16, 2026, 09:52 AM UTC
We are continuing to investigate elevated latency for Python package downloads across the US West & EU West regions. Users may experience slow request times or timeouts when downloading packages. Our engineering team is currently undertaking several actions to return to normal operations, and we'll update the status accordingly
- monitoring Jul 16, 2026, 10:39 AM UTC
We have confirmed the cause of elevated latency for Python package downloads across the US West & EU West regions. The Engineering team has released a change internally and we're monitoring the service to confirm continued stability.
- resolved Jul 16, 2026, 11:11 AM UTC
We have confirmed that our change has returned stability to the service
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