Cloudsmith incident
Enterprise Policy Manager policy evaluations delayed
Resolved after 6 days 7 hours, on February 4, 2026.
The remaining EPM decision log backlog is continuing to process successfully and is being actively monitored. New evaluations for EPM will have their decision logs processed as normal and will not be affected by the backlog. Core services are not affected.
Update timeline
- investigating Feb 04, 2026, 10:17 AM UTC
We are investigating an issue that has been delaying Enterprise Policy Manager (EPM) policy evaluations since 06:10 UTC. All other core services, including package downloads, are functioning as normal.
- investigating Feb 04, 2026, 11:27 AM UTC
We are continuing to investigate an issue that has been delaying Enterprise Policy Manager (EPM) policy evaluations since 06:10 UTC. We are investigating methods to accelerate policy evaluations in the queue. All other core services, including package downloads, are functioning as normal.
- investigating Feb 04, 2026, 12:26 PM UTC
The delay with policy evaluations has ended, and the service is operating normally. We are continuing to investigate a delay in the delivery of EPM decision logs. Core services are fully operational.
- monitoring Feb 04, 2026, 04:26 PM UTC
We have resolved the incident affecting policy evaluations and are now monitoring the remaining backlog for EPM decision logs. Core services are fully operational
- monitoring Feb 06, 2026, 03:59 PM UTC
The remaining EPM decision log backlog is continuing to process successfully and is being actively monitored. New evaluations for EPM will have their decision logs processed as normal and will not be affected by the backlog. Core services are not affected.
- resolved Feb 10, 2026, 05:51 PM UTC
The EPM decision log backlog has now been cleared.
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