Clio Outage History

Pingoru has recorded 46 incidents for Clio: 46 in the last 12 months and 13 in the last 90 days.

46incidents recorded

46last 12 months

13last 90 days

23 hourstypical duration

Incidents per month

Share of hours with an open incident, any severity

Pingoru began tracking Clio in April 2026, so earlier months are not shown. Hover a bar for its value.

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Incidents, newest first

Started Feb 09, 2026, 06:30 PM UTC· resolved Feb 09, 2026, 06:30 PM UTC

No vendor updates were posted for this incident.

Minor February 9, 2026 [United States] US users with SMS multi-factor authentication enabled are having difficulty logging in – Clio Accounting, Clio Calendar Rules, Clio Draft, Clio File - eFiling and 5 more

Started Feb 09, 2026, 06:30 PM UTC· resolved Feb 09, 2026, 06:30 PM UTC

resolved Feb 09, 2026, 06:30 PM UTC

SMS multi-factor authentication codes were temporarily being sent by email for US users due to delivery problems with US mobile providers. A number of users reported inability to login using codes sent by email. Delivery via SMS has been re-enabled and the login success rate has recovered. An investigation to determine why success rates dropped when falling back to email is underway.

Started Jan 29, 2026, 08:38 PM UTC· resolved Feb 01, 2026, 07:00 PM UTC

scheduled Jan 29, 2026, 08:38 PM UTC

Clio Draft will be undergoing scheduled maintenance on Sunday February 1st, 2026 between 12PM-3:00PM EST, at which time it will be temporarily unavailable. Thank you for your understanding.
in progress Feb 01, 2026, 05:03 PM UTC

Status: In progress Clio Draft is currently undergoing scheduled maintenance. Service is expected to resume by Sunday, February 1st at 3:00 PM EST.
in progress Feb 01, 2026, 06:59 PM UTC

Status: In progress Clio Draft has exited maintenance mode
resolved Feb 01, 2026, 07:00 PM UTC

The issue affecting [Service / Clio services] has been resolved, and systems are operating normally.

Started Jan 27, 2026, 02:36 PM UTC· resolved Jan 27, 2026, 05:36 PM UTC

No vendor updates were posted for this incident.

Minor January 27, 2026 [Europe] Service Issues Due to Azure Outage 2h 59m Clio Draft, Clio Grow, Clio Work

Started Jan 27, 2026, 02:36 PM UTC· resolved Jan 27, 2026, 05:36 PM UTC

investigating Jan 27, 2026, 02:36 PM UTC

Azure is experiencing an outage, which may affect availability and performance for some users. The situation is being monitored, and restoration efforts in partnership with Azure are underway. An update will be provided as the situation progresses.
investigating Jan 27, 2026, 02:41 PM UTC

Azure is experiencing an outage, which may affect availability and performance for some users. The situation is being monitored, and restoration efforts in partnership with Azure are underway. An update will be provided as the situation progresses.
investigating Jan 27, 2026, 03:16 PM UTC

Azure is experiencing an outage, which may affect availability and performance for some users. The situation is being monitored, and restoration efforts in partnership with Azure are underway. An update will be provided as the situation progresses.
investigating Jan 27, 2026, 03:34 PM UTC

We are currently investigating an issue affecting the availability of our AI services. Some users may experience errors, slower performance, or difficulty performing actions related to AI. We will provide an update as more information becomes available.
resolved Jan 27, 2026, 05:36 PM UTC

Our LLM backend services were fully restored in the EU region. All AI services are running smoothly again.

Minor January 22, 2026 Email Delivery Issue 7h 55m

Started Jan 22, 2026, 10:02 PM UTC· resolved Jan 23, 2026, 05:57 AM UTC

No vendor updates were posted for this incident.

Started Nov 06, 2025, 08:40 PM UTC· resolved Dec 01, 2025, 05:39 PM UTC

No vendor updates were posted for this incident.