CleverCloud incident

DDoS attack affecting shared load balancer in Paris region

Resolved after 9 hours 31 minutes, affecting Reverse Proxies, on October 21, 2026.

identified Oct 21, 2026, 08:14 AM UTC

We have identified a DDoS attack targeting one of our shared load balancer instances in the Paris region. To mitigate its effects, we have temporarily taken the affected instance out of DNS while we investigate and implement countermeasures. Customers may experience degraded load balancing performance during this incident. We will share further updates once mitigation is in effect.

Started
Oct 21, 2026, 08:14 AM UTC
Resolved
Oct 21, 2026, 05:45 PM UTC
Duration
9h 31m
Detected by Pingoru
Oct 21, 2026, 08:14 AM UTC

Affected components

Reverse Proxies

Update timeline

  1. identified Oct 21, 2026, 08:14 AM UTC

    We have identified a DDoS attack targeting one of our shared load balancer instances in the Paris region. To mitigate its effects, we have temporarily taken the affected instance out of DNS while we investigate and implement countermeasures. Customers may experience degraded load balancing performance during this incident. We will share further updates once mitigation is in effect.

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