CleverCloud incident

Access logs access and metrics issues

Resolved after 6 days 1 hour, affecting Access Logs, on August 21, 2026.

resolved Aug 21, 2026, 08:36 AM UTC

We are seeing data pipelines failing to compute properly access logs since 08:09 (UTC), we are working on resolution. Access logs are not lost, they will be re-computed and catch-up again once the incident is fixed.

Started
Aug 21, 2026, 08:36 AM UTC
Resolved
Aug 27, 2026, 10:01 AM UTC
Duration
6d 1h
Detected by Pingoru
Aug 21, 2026, 08:36 AM UTC

Affected components

Access Logs

Update timeline

  1. resolved Aug 21, 2026, 08:36 AM UTC

    We are seeing data pipelines failing to compute properly access logs since 08:09 (UTC), we are working on resolution. Access logs are not lost, they will be re-computed and catch-up again once the incident is fixed.

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