Resolved after 6 minutes, affecting Event Processing, on November 15, 2024.
We have successfully resolved the issue that caused ticket synchronization between Slack and external ticketing systems to fail for a subset of accounts. All affected systems are now fully operational.
Affected components
Update timeline
- investigating Nov 15, 2024, 07:10 PM UTC
We are currently experiencing an issue where ticket synchronization between Slack and external ticketing systems is broken for a subset of accounts. Our team has identified the affected accounts and is actively working to resolve the problem. Please note that this issue is isolated to only a small number of accounts and does not impact all users.
- resolved Nov 15, 2024, 07:17 PM UTC
We have successfully resolved the issue that caused ticket synchronization between Slack and external ticketing systems to fail for a subset of accounts. All affected systems are now fully operational.
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