Clari incident

Issues with Groove Managed Package

Resolved after 2 hours 37 minutes, affecting Groove - other, on August 14, 2025.

investigating Aug 14, 2025, 07:16 PM UTC

Issue with managed package which caused a modification to task record types. If your team is using your own standard or custom record types for the Task object, there should be no impact to users on Groove. You may see changes in any reports or other components that are interacting with Task Record Types.

Started
Aug 14, 2025, 07:16 PM UTC
Resolved
Aug 14, 2025, 09:53 PM UTC
Duration
2h 37m
Detected by Pingoru
Aug 14, 2025, 07:16 PM UTC

Affected components

Groove - other

Update timeline

  1. investigating Aug 14, 2025, 07:16 PM UTC

    Issue with managed package which caused a modification to task record types. If your team is using your own standard or custom record types for the Task object, there should be no impact to users on Groove. You may see changes in any reports or other components that are interacting with Task Record Types.

  2. resolved Aug 14, 2025, 09:53 PM UTC

    The issue has been resolved.

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