Is Clari down?
Last checked 1m agoNo incidents right now.
Clari is operational right now. Last checked 1m ago; the most recent incident resolved 2d ago.
Real-time Clari status, recent outages, and incident history — pulled directly from Clari's official status page at https://clari.statuspage.io every 5 minutes. Pingoru tracks 19 Clari services and has captured 12 incidents in the last 90 days (98.45% uptime). Get email, Slack, Discord, or webhook alerts the moment Clari reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Forecast
Timeline · 3 updates
- investigating · Sep 15, 2026, 08:39 PM UTC
Some customers may be seeing problems with Dashboard, Forecasting and Inspection Our engineering team is actively investigating.
- monitoring · Sep 15, 2026, 09:17 PM UTC
Our engineering teams have resolved the issue and we are monitoring the fix.
- resolved · Sep 15, 2026, 10:01 PM UTC
We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.
Latest: We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.
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- Clari Copilot
Timeline · 3 updates
- monitoring · Sep 08, 2026, 07:57 PM UTC
Our engineering teams are aware of this issue related to a third-party outage and are monitoring the progress of that issue. Smart summaries are not being generated for Copilot calls. Call processing is still working and summaries will be generated once the outage is resolved.
- resolved · Sep 09, 2026, 12:39 PM UTC
We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.
- postmortem · Sep 11, 2026, 01:13 PM UTC
On 2026-09-08 from approximately 18:30-20:30 UTC, an outage at a third-party streaming data provider disrupted the pipeline that generates Copilot smart summaries, preventing call summary generation. Call recording and transcription continued to work normally. Once the provider resolved the issue, our systems resumed processing automatically and a backfill job completed on 2026-09-09, generating summaries for all eligible affected calls.
Latest: On 2026-09-08 from approximately 18:30-20:30 UTC, an outage at a third-party streaming data provider disrupted the pipeline that generates Copilot smart summaries, preventing call …
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Timeline · 3 updates
- investigating · Sep 08, 2026, 03:11 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- monitoring · Sep 08, 2026, 04:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 08, 2026, 04:23 PM UTC
The Auto Scaling group failed to launch new instances due to an AMI build configuration issue. Following image remediation, instances are deploying successfully, system latency has normalized, and the Auto Scaling group has returned to a healthy state.
Latest: The Auto Scaling group failed to launch new instances due to an AMI build configuration issue. Following image remediation, instances are deploying successfully, system latency has…
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Timeline · 3 updates
- investigating · Sep 02, 2026, 03:25 PM UTC
We are currently investigating this issue.
- resolved · Sep 02, 2026, 04:14 PM UTC
We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.
- postmortem · Sep 11, 2026, 03:01 PM UTC
On 2026-09-02 between approximately 07:57-09:16 UTC, some users were unable to sign in to Clari applications. The incident was triggered by an administrative change that unexpectedly impacted authentication for Clari users. Our teams restored normal authentication service, and all Clari services are currently operating normally.
Latest: On 2026-09-02 between approximately 07:57-09:16 UTC, some users were unable to sign in to Clari applications. The incident was triggered by an administrative change that unexpected…
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- Platform (General)
Timeline · 5 updates
- investigating · Aug 17, 2026, 05:56 PM UTC
We have received reports from customers that their Salesforce integration user is being disconnected due to token expiration. Our engineering team is actively investigating.
- investigating · Aug 18, 2026, 03:24 PM UTC
We have received reports from customers that their Salesforce integration user is being disconnected due to token expiration. Our engineering team is actively investigating. If your integration user has been disconnected, you can reconnect to resolve. If you need help, please reach out to Support to get assistance.
- monitoring · Aug 19, 2026, 05:12 PM UTC
The problem appears to have been a one-time event with Salesforce. We continue to monitor for any recurrence and are actively engaged with Salesforce support to understand what happened and how to avoid further occurrences. We will leave this record in "monitoring" state until we have a satisfactory understanding about the incident but do not expect to make further updates.
- resolved · Aug 25, 2026, 09:05 PM UTC
We have confirmed from Salesforce what caused the outage for the impacted users. A summary of the incident will be posted within the next three US business days.
- postmortem · Aug 28, 2026, 04:39 PM UTC
On 2026-08-16, a Salesforce Hyperforce migration caused connection interruptions between Salesforce and Clari across a small group of customer accounts. This issue temporarily paused automated data updates for some organizations and required their users reauthenticate with Salesforce. There is no known way to avoid this situation for future Hyperforce migrations, but we continue to work with Salesforce to explore options.
Latest: On 2026-08-16, a Salesforce Hyperforce migration caused connection interruptions between Salesforce and Clari across a small group of customer accounts. This issue temporarily paus…
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See the full Clari outage history
5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Clari outage history →Or sign up free to get alerts when Clari breaks · 10 free monitors · No credit card
- Started Sep 15, 2026, 08:39 PM UTC · Resolved Sep 15, 2026, 10:01 PM UTC · 1h 22m
- Copilot Smart Summaries are delayed ResolvedStarted Sep 08, 2026, 07:57 PM UTC · Resolved Sep 09, 2026, 12:39 PM UTC · 16h 42m
- Reports of Intermittent Latency ResolvedStarted Sep 08, 2026, 03:11 PM UTC · Resolved Sep 08, 2026, 04:23 PM UTC · 1h 11m
- Started Sep 02, 2026, 03:25 PM UTC · Resolved Sep 02, 2026, 04:14 PM UTC · 49m
- Started Aug 17, 2026, 05:56 PM UTC · Resolved Aug 25, 2026, 09:05 PM UTC · 8d 3h
- Started Aug 05, 2026, 10:50 AM UTC · Resolved Aug 05, 2026, 01:54 PM UTC · 3h 4m
- Started Jul 27, 2026, 03:07 PM UTC · Resolved Jul 27, 2026, 07:41 PM UTC · 4h 33m
- Started Jul 13, 2026, 03:18 PM UTC · Resolved Jul 15, 2026, 11:08 AM UTC · 1d 19h