Claras incident

Intermitted errors throughout the platform

Resolved after 38 minutes, affecting Features and Authentication and 1 more, on January 29, 2026.

monitoring Jan 29, 2026, 08:41 AM UTC

We have released a fix which has stopped the errors. We will continue to monitor the situation.

Started
Jan 29, 2026, 08:33 AM UTC
Resolved
Jan 29, 2026, 09:11 AM UTC
Duration
38m
Detected by Pingoru
Jan 29, 2026, 08:33 AM UTC

Affected components

FeaturesAuthenticationLive RecordingsMobile AppAPITranscriptionClarity PlusAI ToolsFile NotesDocuments

Update timeline

  1. investigating Jan 29, 2026, 08:33 AM UTC

    We're currently investigating an issue causing errors across the application. Actions may be taking longer than usual, or not work at all.

  2. monitoring Jan 29, 2026, 08:41 AM UTC

    We have released a fix which has stopped the errors. We will continue to monitor the situation.

  3. resolved Jan 29, 2026, 09:11 AM UTC

    The problem has now been resolved.

Your product runs on more than Claras

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →