Claras incident

Delayed background processing

Resolved after 51 minutes, affecting Features and Transcription and 1 more, on February 2, 2026.

monitoring Feb 02, 2026, 08:09 AM UTC

The problem has been fixed and pending items (such as meetings, attachments, and clarity plus) will finish processing over the next few minutes.

Started
Feb 02, 2026, 07:52 AM UTC
Resolved
Feb 02, 2026, 08:43 AM UTC
Duration
51m
Detected by Pingoru
Feb 02, 2026, 07:52 AM UTC

Affected components

FeaturesTranscriptionClarity PlusFile Notes

Update timeline

  1. identified Feb 02, 2026, 07:52 AM UTC

    We are aware of some items taking longer to process than usual. We have identified the problem and working on a fix.

  2. monitoring Feb 02, 2026, 08:09 AM UTC

    The problem has been fixed and pending items (such as meetings, attachments, and clarity plus) will finish processing over the next few minutes.

  3. resolved Feb 02, 2026, 08:43 AM UTC

    All pending items have now finished processing.

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