Resolved after 23 minutes, affecting Transcription and Clarity Plus and 1 more, on March 10, 2026.
The issue has been resolved and file notes, attachments, and other items are currently being processed successfully.
Affected components
Update timeline
- investigating Mar 10, 2026, 02:08 AM UTC
One of our service providers is currently experiencing issues. This is impacting background processing such as file notes and attachments. We'll continue to provide updates as they work to resolve the issue.
- identified Mar 10, 2026, 02:28 AM UTC
We are continuing to monitor the situation. The service provider is currently implementing their fix. File notes and attachments will automatically be processed once everything is back online.
- resolved Mar 10, 2026, 02:32 AM UTC
The issue has been resolved and file notes, attachments, and other items are currently being processed successfully.
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