Claras incident

AI Provider partial outage

Resolved after 38 minutes, affecting Transcription and Clarity Plus and 1 more, on April 8, 2026.

investigating Apr 08, 2026, 08:01 AM UTC

Our upstream AI provider has a partial outage, and we're experiencing slow processing times.

Started
Apr 08, 2026, 08:01 AM UTC
Resolved
Apr 08, 2026, 08:39 AM UTC
Duration
38m
Detected by Pingoru
Apr 08, 2026, 08:01 AM UTC

Affected components

TranscriptionClarity PlusAI ToolsFile NotesDocuments

Update timeline

  1. investigating Apr 08, 2026, 08:01 AM UTC

    Our upstream AI provider has a partial outage, and we're experiencing slow processing times.

  2. resolved Apr 08, 2026, 08:39 AM UTC

    AI Provider identified the problem and releases fix

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