Claras incident

Outage with Downstream AI Provider

Resolved after 58 minutes, affecting Transcription and Clarity Plus and 1 more, on April 24, 2026.

investigating Apr 24, 2026, 03:03 AM UTC

We are experiencing issues with our AI provider. File note and Document generation are affected.

Started
Apr 24, 2026, 03:03 AM UTC
Resolved
Apr 24, 2026, 04:01 AM UTC
Duration
58m
Detected by Pingoru
Apr 24, 2026, 03:03 AM UTC

Affected components

TranscriptionClarity PlusAI ToolsFile NotesDocuments

Update timeline

  1. investigating Apr 24, 2026, 03:03 AM UTC

    We are experiencing issues with our AI provider. File note and Document generation are affected.

  2. resolved Apr 24, 2026, 04:01 AM UTC

    This incident has been resolved.

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