Resolved after 5 hours 13 minutes, affecting Degree Map and Advising Analytics (Inspire) and 1 more, on November 13, 2025.
A fix has been implemented and we are monitoring sites closely to ensure this is fully resolved.
Affected components
Degree MapAdvising Analytics (Inspire)Inspire for AdvisorsCourse Success Coaching (Inspire for Faculty)Course InsightsInitiative Analysis (Impact)Administrative Analytics (Illume)
Update timeline
- investigating Nov 13, 2025, 02:42 PM UTC
Unfortunately, production sites are currently unreachable for Advising and Admin Analytics tools. We are investigating this issue as a top priority.
- monitoring Nov 13, 2025, 03:02 PM UTC
A fix has been implemented and we are monitoring sites closely to ensure this is fully resolved.
- resolved Nov 13, 2025, 07:56 PM UTC
This incident has been resolved.
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