Resolved after 48 days 5 hours, on August 28, 2025.
We've identified an issue updating to the latest version of the Mac application (v4.21.7) from some of the previous CircleLoop versions. To work around this issue, please uninstall the Mac application and download the latest version from https://app.circleloop.com/download You may need to delete the cached data before reinstalling.
Update timeline
- identified Aug 28, 2025, 09:37 AM UTC
We've identified an issue updating to the latest version of the Mac application (v4.21.7) from some of the previous CircleLoop versions. To work around this issue, please uninstall the Mac application and download the latest version from https://app.circleloop.com/download You may need to delete the cached data before reinstalling.
- resolved Oct 15, 2025, 02:57 PM UTC
This incident has been resolved.
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