CircleLoop incident

Voicemail Records Failure; Inbound Call Redirect Failure; International Outbound Calls Failure

Resolved after 4 days, affecting Inbound calls and iOS App and 1 more, on February 27, 2026.

monitoring Mar 03, 2026, 11:25 AM UTC

We are continuing to monitor for any further issues.

Started
Feb 27, 2026, 10:29 AM UTC
Resolved
Mar 03, 2026, 11:28 AM UTC
Duration
4d
Detected by Pingoru
Feb 27, 2026, 10:29 AM UTC

Affected components

Inbound callsiOS AppOutbound calls

Update timeline

  1. identified Feb 27, 2026, 10:29 AM UTC

    The root cause has been identified, and the fix is currently undergoing testing.

  2. monitoring Mar 02, 2026, 12:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 03, 2026, 11:25 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 03, 2026, 11:28 AM UTC

    This incident has been resolved.

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