Resolved after 17 hours 8 minutes, affecting API, on December 18, 2024.
This Incident has been resolved. Please be aware that to resolve this issue, we've had to temporarily remove the call notes feature. You can save them on a call, but the app will not display them temporarily.
Affected components
Update timeline
- investigating Dec 18, 2024, 04:11 PM UTC
We've been made aware of an issue which is causing degraded performance. Most notable symptoms: - extended time to sign in - activities not loading This is currently under investigation. Updates to follow.
- investigating Dec 18, 2024, 04:31 PM UTC
We are continuing to investigate this issue.
- investigating Dec 18, 2024, 04:46 PM UTC
We are continuing to investigate this issue.
- identified Dec 18, 2024, 05:03 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 18, 2024, 05:16 PM UTC
A fix has been implemented, and we are monitoring the results. Please be aware that to resolve this issue, we've had to temporarily remove the call notes feature. You can save them on a call, but the app will not display them temporarily.
- resolved Dec 19, 2024, 09:20 AM UTC
This Incident has been resolved. Please be aware that to resolve this issue, we've had to temporarily remove the call notes feature. You can save them on a call, but the app will not display them temporarily.
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