Resolved after 19 hours 31 minutes, affecting Outbound calls, on July 24, 2025.
We have received response from EE that they believe the issue to now be resolved.
Affected components
Outbound calls
Update timeline
- investigating Jul 24, 2025, 12:39 PM UTC
We are currently receiving a higher number of tickets related to outbound call failures to EE numbers. EE has confirmed that they are currently investigating a P1 incident on their network, which is causing these failures, and is working to rectify the issue.
- resolved Jul 25, 2025, 08:10 AM UTC
We have received response from EE that they believe the issue to now be resolved.
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