Ciptex Outage History
Ciptex degraded · 1 active incident View live status →Pingoru has recorded 154 incidents for Ciptex: 154 in the last 12 months and 58 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 13 | 14 of 720 (2%) |
| May 2026 | 18 | 214 of 744 (29%) |
| June 2026 | 12 | 55 of 720 (8%) |
| July 2026 | 10 | 48 of 744 (6%) |
| August 2026 | 23 | 224 of 744 (30%) |
| September 2026 | 23 | 128 of 720 (18%) |
| October 2026 | 12 | 71 of 590 (12%) |
Incidents, newest first
Minor January 19, 2026 Twilio - console logs and signup page not working 51m Twilio Console
Started Jan 19, 2026, 07:09 AM UTC· resolved Jan 19, 2026, 08:00 AM UTC
- investigating Jan 19, 2026, 07:01 AM UTC
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
- investigating Jan 19, 2026, 07:06 AM UTC
We are continuing to investigate this issue.
- monitoring Jan 19, 2026, 07:09 AM UTC
Twilio login and signup page is now operating normally. Twilio will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
- resolved Jan 19, 2026, 08:00 AM UTC
Twilio login and signup page issue has been resolved and is operating normally at this time.
Minor January 14, 2026 Twilio - Voice Call Failures and Dialing Delays to Verizon in the United States 10h 11m Twilio PSTN, Twilio Voice, North America
Started Jan 14, 2026, 07:52 PM UTC· resolved Jan 15, 2026, 06:04 AM UTC
- investigating Jan 14, 2026, 07:52 PM UTC
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
- investigating Jan 14, 2026, 07:55 PM UTC
Twilio are experiencing voice call failures and dialing delays when placing calls to Verizon in the United States. Their engineers are working with their carrier partners to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
- investigating Jan 14, 2026, 09:04 PM UTC
Twilio continue to experience voice call failures and dialing delays when placing calls to Verizon in the United States. Their engineers are working with their carrier partners to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
- investigating Jan 15, 2026, 12:21 AM UTC
Twilio continue to experience voice call failures and dialing delays when placing calls to Verizon in the United States. Their engineers are working with their carrier partners to resolve the issue. We expect to provide another update in 6 hours or as soon as more information becomes available.
- resolved Jan 15, 2026, 06:04 AM UTC
The issue affecting voice calls and dialling when placing calls to Verizon in the United States has been resolved, and the service is functioning normally at this time.
Minor January 9, 2026 Twilio - Issue With Invoking Webhook for Outgoing Caller Ids Resource Verification for a Subset of Customers 1h 31m Twilio Phone Numbers
Started Jan 09, 2026, 06:46 PM UTC· resolved Jan 09, 2026, 08:17 PM UTC
- investigating Jan 09, 2026, 06:46 PM UTC
Twilio are investigating an issue when invoking the Webhook for Outgoing Caller Ids resource verification for a subset of customers . We expect to provide another update in 1 hour or as soon as more information becomes available.
- investigating Jan 09, 2026, 07:12 PM UTC
We are continuing to investigate this issue.
- monitoring Jan 09, 2026, 08:01 PM UTC
Invoking the Webhook for Outgoing Caller Ids resource verification is now operating normally. Twilio engineers will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
- resolved Jan 09, 2026, 08:17 PM UTC
The issue has been resolved and invoking the webhook for outgoing caller IDs resource verification is operating normally at this time.
Minor January 6, 2026 Twilio - Increased load and 429 errors in function invocations 1h 15m Twilio Assets, Twilio Functions
Started Jan 06, 2026, 06:47 PM UTC· resolved Jan 06, 2026, 08:02 PM UTC
- investigating Jan 06, 2026, 06:47 PM UTC
Twilio engineers began investigating an issue with Increased load and 429 errors in function invocations. Users may experience errors when invoking functions and/or assets. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Jan 06, 2026, 06:53 PM UTC
We are continuing to investigate this issue.
- resolved Jan 06, 2026, 08:02 PM UTC
Twilio engineers have monitored the fix and confirmed the issue with Increased load and 429 errors in function invocations has been resolved. All services are now operating normally at this time.
Minor December 19, 2025 Twilio - Elevated Call Failures over Twilio Interconnect in US1 region 7h 18m Twilio SIP Interface, Twilio PSTN
Started Dec 19, 2025, 04:09 PM UTC· resolved Dec 19, 2025, 11:28 PM UTC
- investigating Dec 19, 2025, 04:09 PM UTC
Twilio are investigating elevated call failures over Twilio Interconnect in US1 region. We expect to provide another update in 1 hour or as soon as more information becomes available
- investigating Dec 19, 2025, 04:58 PM UTC
We are continuing to investigate this issue.
- investigating Dec 19, 2025, 06:56 PM UTC
Twilio are still investigating elevated call failures over Twilio Interconnect in US1 region. We expect to provide another update in 2 hours or as soon as more information becomes available
- investigating Dec 19, 2025, 08:46 PM UTC
Twilio are still investigating elevated call failures over Twilio Interconnect in US1 region. We expect to provide another update in 4 hours or as soon as more information becomes available
- resolved Dec 19, 2025, 11:28 PM UTC
The issue with elevated call failures has been resolved and calls over Twilio Interconnect in US1 region is operating normally at this time.
Minor December 18, 2025 Potential issue affecting E-Sign & AI Grammar apps and APIs 6h 24m Race ESign, Race AI (Grammer)
Started Dec 18, 2025, 11:17 AM UTC· resolved Dec 18, 2025, 05:42 PM UTC
- investigating Dec 18, 2025, 11:17 AM UTC
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
- investigating Dec 18, 2025, 11:21 AM UTC
Since 11:54 AM, the RACE E-Sign and AI Grammar applications and APIs have been experiencing service degradation due to an incident, resulting in intermittent access. Relevant teams are working to resolve the issue. We will keep you informed of any updates and will confirm once the situation is fully resolved.
- investigating Dec 18, 2025, 11:22 AM UTC
We are continuing to investigate this issue.
- monitoring Dec 18, 2025, 11:56 AM UTC
As of 11:06 UTC, the application and the v3 API are stable and fully operational. At this stage, the root cause has not yet been clearly identified. Relevant teams remain fully mobilized, actively monitoring the platform and continuing the investigation to determine the origin of the incident. We will share further updates as soon as more information becomes available.
- resolved Dec 18, 2025, 05:42 PM UTC
YouSign have not observed any new events since the service stabilisation. The application and the v3 API remain fully operational.
Minor December 17, 2025 Twilio - Issue impacting usage reporting, account creation and multiple billing services 6h 21m Twilio Console
Started Dec 17, 2025, 02:02 PM UTC· resolved Dec 17, 2025, 08:24 PM UTC
- investigating Dec 17, 2025, 02:02 PM UTC
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
- investigating Dec 17, 2025, 02:18 PM UTC
Twilio are experiencing a disruption impacting usage reporting, account creation and multiple billing services. This may cause delayed usage visibility in the Console and via the public Usage API, prevent new account signups and make pricing lookups unavailable. We expect to provide another update in 1 hour or as soon as more information becomes available.
- monitoring Dec 17, 2025, 02:52 PM UTC
Usage reporting, account creation and multiple billing services are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 mins or as soon as more information becomes available.
- resolved Dec 17, 2025, 08:24 PM UTC
The issue affecting normal operations for usage reporting, account creation and multiple billing services has been resolved, and the service is functioning normally at this time.
Minor December 11, 2025 Flex 2.15 Token Refresh Issue - Calls dropping 3d 18h Twilio Flex Application Platform
Started Dec 11, 2025, 09:50 PM UTC· resolved Dec 15, 2025, 04:42 PM UTC
- investigating Dec 11, 2025, 09:45 PM UTC
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
- investigating Dec 11, 2025, 09:50 PM UTC
Twilio engineers have identified a high impact bug with Flex UI 2.15 where the Flex Token does not refresh before expiration, causing Voice SDK errors and Twilsock issues. This results in: Calls dropping, audio may fail, call controls become unresponsive, and agents may not receive calls. Flex customers should avoid upgrading to Flex UI 2.15 until resolved. They expect to provide another update in 1 hour or as soon as more information becomes available.
- investigating Dec 11, 2025, 10:39 PM UTC
Twilio engineers are continuing to work on a fix for the high impact bug with Flex UI 2.15. Flex customers should avoid upgrading to Flex UI 2.15 until resolved. We expect to provide another update in 8 hours, or as soon as more information becomes available.
- investigating Dec 12, 2025, 06:19 AM UTC
Twilio engineers are continuing to work on a fix for the high impact bug with Flex UI 2.15. Flex customers should avoid upgrading to Flex UI 2.15 until resolved. We expect to provide another update in 8 hours, or as soon as more information becomes available.
- identified Dec 12, 2025, 11:08 PM UTC
Twilio engineers are continuing to work on a fix for the high impact bug with Flex UI 2.15. Flex customers should avoid upgrading to Flex UI 2.15 until resolved. We expect to provide another update in 16 hours, or as soon as more information becomes available.
- identified Dec 14, 2025, 02:08 PM UTC
Twilio engineers are continuing to work on a fix for the high impact bug with Flex UI 2.15. Flex customers should avoid upgrading to Flex UI 2.15 until resolved. We expect to provide another update in 24 hours, or as soon as more information becomes available.
- identified Dec 15, 2025, 10:28 AM UTC
Twilio engineers are continuing to work on a fix for the high impact bug with Flex UI 2.15. Flex customers should avoid upgrading to Flex UI 2.15 until resolved. We expect to provide another update in 24 hours, or as soon as more information becomes available.
- monitoring Dec 15, 2025, 02:29 PM UTC
Twilio engineers have implemented a fix for the high impact bug with Flex UI 2.15. A new patch has been released, and the customers should not encounter any other errors. We expect to provide another update in 2 hours, or as soon as more information becomes available.
- resolved Dec 15, 2025, 04:42 PM UTC
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Minor December 11, 2025 Twilio - SMS Delivery Failures on AT&T Network 3h 11m
Started Dec 11, 2025, 08:35 AM UTC· resolved Dec 11, 2025, 11:46 AM UTC
No vendor updates were posted for this incident.