Cint incident
Cint Platform Issue: Degraded Performance of Marketplace UI
Resolved after 4 hours 23 minutes, affecting Marketplace UI, on October 30, 2024.
We have been monitoring the platform for the last few hours and have noted that the performance has been stable and normal functionality has been restored. This issue has now been resolved. Please reach out to our Support team if you're still experiencing any issues.
Affected components
Update timeline
- investigating Oct 30, 2024, 02:19 PM UTC
We are experiencing issues with our Marketplace UI. Users may intermittently encounter errors when accessing the Marketplace UI and performing various actions on the platform such as survey creation and modification. Our team is actively investigating the problem and working to restore full functionality as quickly as possible. We appreciate your patience and will provide updates as we have them.
- monitoring Oct 30, 2024, 02:59 PM UTC
We have implemented a fix for the issue and we are monitoring the results.
- monitoring Oct 30, 2024, 03:33 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 30, 2024, 06:43 PM UTC
We have been monitoring the platform for the last few hours and have noted that the performance has been stable and normal functionality has been restored. This issue has now been resolved. Please reach out to our Support team if you're still experiencing any issues.
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