Cint incident

Cint Platform Issue: Marketplace/Cint Exchange Degraded Respondent Experience

Resolved after 6 hours 28 minutes, affecting Respondent Experience - Marketplace/ Cint Exchange, on September 8, 2026.

resolved Sep 08, 2026, 09:54 AM UTC

We experienced a period of degraded performance affecting the respondent experience. Between 2026/09/07 03:00 UTC and 2026/09/08 09:28 UTC, respondents may have encountered errors when redirecting back to suppliers, leading to higher-than-expected drop rates. This issue has been fully resolved, and systems are operating normally.

Started
Sep 08, 2026, 03:00 AM UTC
Resolved
Sep 08, 2026, 09:28 AM UTC
Duration
6h 28m
Detected by Pingoru
Sep 08, 2026, 03:00 AM UTC

Affected components

Respondent Experience - Marketplace/ Cint Exchange

Update timeline

  1. resolved Sep 08, 2026, 09:54 AM UTC

    We experienced a period of degraded performance affecting the respondent experience. Between 2026/09/07 03:00 UTC and 2026/09/08 09:28 UTC, respondents may have encountered errors when redirecting back to suppliers, leading to higher-than-expected drop rates. This issue has been fully resolved, and systems are operating normally.

Your product runs on more than Cint

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →