Cint incident
Cint Platform Issue: Marketplace/Cint Exchange Degraded Respondent Experience
Resolved after 6 hours 28 minutes, affecting Respondent Experience - Marketplace/ Cint Exchange, on September 8, 2026.
We experienced a period of degraded performance affecting the respondent experience. Between 2026/09/07 03:00 UTC and 2026/09/08 09:28 UTC, respondents may have encountered errors when redirecting back to suppliers, leading to higher-than-expected drop rates. This issue has been fully resolved, and systems are operating normally.
Affected components
Update timeline
- resolved Sep 08, 2026, 09:54 AM UTC
We experienced a period of degraded performance affecting the respondent experience. Between 2026/09/07 03:00 UTC and 2026/09/08 09:28 UTC, respondents may have encountered errors when redirecting back to suppliers, leading to higher-than-expected drop rates. This issue has been fully resolved, and systems are operating normally.
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