Cint incident
Cint Platform Issue: Degraded Performance of Marketplace UI, Cint Exchange, Marketplace API, and Respondent Experience
Resolved after 54 minutes, affecting Marketplace UI and Supplier Portal and 1 more, on January 4, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jan 04, 2025, 04:07 PM UTC
We are experiencing issues with our Marketplace UI and Cint Exchange platform and the corresponding Supply, Demand and Respondent APIs. Users may intermittently encounter errors when accessing the Marketplace and Cint Exchange UI and performing various actions on the platforms such as checking project details, new survey creation, survey cloning and modification. Respondent Experience is also affected. Our team is actively investigating the problem and working to restore full functionality as quickly as possible. We appreciate your patience and will provide updates as we have them.
- monitoring Jan 04, 2025, 04:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 04, 2025, 05:01 PM UTC
This incident has been resolved.
Your product runs on more than Cint
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services